At Purppl, we love connecting social impact leaders with tools to strengthen their work in addressing social inequity. Here’s one for social services agencies in our network.
Brian McKenzie, Purppl Entrepreneur in Residence
As an Entrepreneur In Residence, I’ve been working alongside the team behind Transform, a client-centered, trauma-informed case management tool from Flourishing Systems a social enterprise of IslamicFamily, a long-time collaborator of Purppl’s.
What I’ve come to learn is that Transform is more than software; it’s designed to elevate social service agencies’ capacity to provide empathetic, efficient, and respectful client support. Here’s how it’s making a difference:
- Empathetic, client-centred engagement:
Transform shifts data collection from an invasive task to a collaborative process. Mobile-friendly, interactive questionnaires allow social workers to gather information in a way that builds trust and rapport with clients. - Simplified referrals – with dignity:
Transform connects clients with a network of agencies, eliminating the need to constantly have to re-tell their stories – which can be humiliating and re-traumatizing for some. - Inclusive, flexible communication:
Through omnichannel support (email, SMS, WhatsApp) and multilingual options, Transform is accessible to diverse clients. - More privacy for clients, more meaningful for staff:
With a strong emphasis on data privacy and ownership, Transform relieves frontline workers from tedious admin tasks, giving them more space for meaningful connections with clients and reducing burnout. - A modern, simplified interface:
Many legacy case management tools were built over 20 years ago on dated platforms with difficult interfaces. Transform is built with cutting edge user interface methodologies to ensure a peaceful in-app experience
Here’s what one Transform user has shared, which sums up the feedback the team hears often from those on the frontlines using this software:
“Transform has revolutionized my work … allowing me to focus more on providing quality support rather than getting bogged down in administrative details.” – Nour, Outreach Worker
Explore more about Transform and consider booking a demo.
